RH MYSTERY SHOP SERVICE
RH Mystery Shop services helps organization to identify and correct customer service weaknesses before they affect your customers’ shopping experiences.
- Retail: This validates staff interaction, friendliness, helpfulness, knowledge, and process.
- Restaurant and Bars: to measure customer service, wait times, food presentation, and preparation
- Phone and Online Shopping: provide insights in to your customer e-commerce experience
- Customer Experience: Mystery Shoppers Programs, Customer Surveys, Etc
- Employee Experience: Employee Engagement Surveys, Organizational Diagnosis, Training & Workshops
- Business Intelligence: Advice & Support, BI Decision Analysis, Conference & Presentation
- Technical Tools: Mystery Shoppers Platform, VoC & Customer Feedback Management Platform